For support and service inquiries please email us atsupport@tekistore.com or james@tekistore.com or call us at 510 931-5819 between 9:00am and 6:00pm PDT. If we are busy and not able to answer your call, please send us an email with your name, contact phone number(s), best time to call and brief information of the inquire, we shall call you back as soon as we can. Thanks.